Q.

What is Insurance?

A.

Insurance is the method of sharing the losses of the few individuals in a group who suffer them among the many members of that group who do not. 

Technically, insurance is a contract between the insurer and the insured in which the insurer agrees to reimburse the insured, for loss or liability on a defined subject caused by specified hazards or perils against a specified premium.

Q.

What is Deductible?

A.

An agreed specified sum to be deducted from the amount of loss the.

Q.

What is Exclusion?

A.

Risks, perils or properties defined in the policy as not covered.

Q.

What can be insured?

A.

Personal, property and liability. Personal risks are based on the loss of life or income; property risks are related to the property we own; liability risks arise out of obligations to other people.

Q.

What are the different types of Insurance designed for Individuals?

A.

There are a variety of insurance policies that are designed for insuring individuals and the property they own against different perils:

• House and/or contents against Fire and Allied Perils.
• Motor Vehicle Insurance.
• Personal Accidents Insurance.
• Travel Insurance.
• Medical Insurance.
• Life Insurance.

Q.

What are the different types of Insurance available for Commercial establishments in general?

A.

Businesses are exposed to the same types of risks as individuals. However, there tends to be more variety within each class simply because of the nature and variety of business operations, classes designed for businesses include:

• Fire and Allied perils.
• Property All Risk.
• Business Interruption.
• Liability Insurance.
• Money Insurance.
• Fidelity Guarantee.
• Workmen’s Compensation.
• Contractors All Risks
• Machinery Insurance
• Electronic Equipment Insurance
• Marine Insurance.
• Personal Accidents.
• Medical Insurance.
• Life Insurance.

Q.

How do I buy an Insurance Policy?

A.

You can:

• Call or visit our underwriting department which will arrange a visit by one of our specialized employees to your premises to help you identify your insurance requirements and advise you of the right insurance policy. Visit and help by our employee are free charge.. 

Q.

What amount should I insure for?

A.

Generally speaking the sum insured can be either the actual (market) value  of the property at the time of insurance or replacement value of the property. 

Q.

What does “Actual Cash Value” mean?

A.

The fair market value of property taking into account factors that might augment or reduce the value of the property in question.

Q.

Will YQI survey the property before providing the insurance?

A.

Yes property survey will be held prior to submitting our quotation and affecting an insurance cover. This survey is carried out to ensure that you are provided with the right insurance policy at the most competitive terms. During this survey we may make a few suggestions to improve the overall quality of the risk. This will help in minimizing your premium and reducing the chance of a loss.

Q.

How long will it take for the Insurance to be effected?

A.

Your insurance will be affected as soon as you agree to our quotation and to the requirements (if any) that made by the surveyor and the premium is paid.    

Q.

What should I do if I have to make any changes in my Insurance policy?

A.

Just inform us in writing and we will study your requirements and advise you accordingly (in details and as appropriate).  Any amendments to the policy terms and conditions must be done by issuing an endorsement that to be fully signed and stamped by us.

Q.

What should I do in case of a claim?

A.

Inform us of the accident immediately and in writing (in case of necessary you can first advice us via phone call) by giving brief details/information of the accident such as policy number, period of insurance, date of accident, place of accident, nature of accident, cause of accident  and make sure that we have received your advice. We have special Loss Advice Forms” that required to be filled, signed and stamped by you.  

Once we receive your notice of loss, our Claims Department will deal with the matter as may be needed and will guide you on what to do as well.

Q.

How long will it take for a claim to be settled?

A.

Claim can be settled within a period one week, two weeks or even more depend on the nature of accident.

Q.

Can I choose the repair workshop in case of Motor claims?

A.

Yes you can but the company’s liability shall not exceed the minimum amount quoted by any workshop that we deal with

Q.

What is a “Material Fact”?

A.

Something affecting a contract of insurance important enough to change the agreement between the company and the policyholder. Material facts must be disclosed if asked about. Failure to do so may result in a voiding of the policy involved.

Q.

What is Negligence?

A.

Failure to use the reasonable degree of care expected from a person is deemed to be  negligence

Q.

What is Salvage?

A.

The remaining value of property after severe damage by fire or other peril. The overall loss is reduced by the salvage value. Undamaged property may be quite saleable and some property may be partially damaged, thus repairable and then saleable.